Business process outsourcers (BPOs) need to keep up with increasing customer demands while also managing budget. To meet these conflicting demands, BPOs are increasingly turning to cloud solutions.
Virtual desktops directly address many of the top challenges for BPOs today, from increasing data security and compliance to provisioning and supporting remote agents. Desktop as a service also means that BPOs can outsource the heavy lifting when it comes to desktops, allowing in-house IT teams to focus on other matters.
