Business Analyst


What is primary need, challenge, and/or problem you will be responsible for?

The Business Analyst will play a key role in lifecycle product and program development projects. In this role, you will work with internal and external stakeholders to gain an understanding of current business processes, key workstreams, our customer’s journey, customer’s experience, and customer needs and requirements.

You will continually analyze market, business, technical, and client inputs to form business requirement documents (BRDs) and translate business requirement documents into user stories, functional descriptions, expected outcomes and similar artifacts.

You will effectively participate in or own functional and user acceptance testing (UAT), and report on quality and effect rates for sprint retrospectives. You will also manage defect remediation, continuous improvement, and similar workflows in conjunction with Product Management.

You will perform other duties as assigned.

What Other Skills Give Me an Advantage?

  • A good communicator, able to translate unstructured input and feedback into actionable BRDs and user journeys / stories
  • Prior Agile DevOps or sprint management experience
  • Prior experience in a software development field or area
  • Prior experience with testing frameworks and methodologies
  • Must be able to obtain and maintain a US Public Trust clearance

Preferred Skills:

  • SCRUM or similar certification
  • Lean Six Sigma or better
  • Experience working in compliant organizations

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is Clara Carestia, Director of Product Management. Clara has been with Dizzion for 5+ years and brings a broad range of skills and experience working in different functions throughout.

We hire people from various backgrounds. It’s not the language but the tenacity that matters to us. We love to solve business problems.


  • Comprehensive medical (including telehealth), dental and vision plans to fit your needs
  • Employee assistance program
  • Employer paid basic life insurance and AD&D
  • 401(k) retirement plan
  • Self-Managed Paid Time Off, work hard and take time when you need it
  • Generous holiday schedule
  • Voluntary short and long term disability
  • We set you up for success, equipping you with the latest and greatest hardware
  • Awesome co-workers!


  • $70,000 - $90,000 annually (Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, and alignment of market data.)
  • Quarterly bonus program

Company Overview

Dizzion, Inc. is a leading provider of high-performance managed Desktop as a Service (DaaS) to the global remote workforce. Founded in 2011, Dizzion’s proven end-user cloud platform enables maximum work from home success while protecting business process outsourcers (BPO), enterprise contact centers, healthcare, financial services, and insurance companies with real HIPAA, PCI-DSS and SOC 2 Type II compliance. Customers further digital transformation with AnyCloud global delivery, seamless hybrid IT integration, zLink secure endpoints, and COSMOS orchestration and analytics. Visit for more information. Dizzion | Work from Home. Business as Usual.

In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally, and most importantly, we are a proud Equal Opportunity Employer. This position is full-time FLSA exempt.