- Managed DaaS
- Happy End Users
LOCATION | Denver, CO, San Antonio, TX, or Remote
What is the primary need, technical challenge, and/or problem you will be responsible for?
The Network Engineer will play a critical role in the day-to-day success of Dizzion. This role is responsible for ensuring network reliability and availability through well-planned and implemented solutions, resolving technical issues related to our customers’ virtual network components and providing advanced technical support to both staff and customers who are working to implement our DaaS platform and related products.
Additional duties include: advocating for the security and resiliency of the network by providing security and network support for physical networking and firewall services, improving configurations, updating systems, implementing networking and VXLAN technologies, monitoring the automation of network deployment and configuration, along with the integration of infrastructure (computer/storage) configuring and monitoring network security layers, monitoring integration with other software-defined networking technologies, improving network manageability and scalability, supporting the operations and maintenance of the VMware virtual infrastructure, maintaining VMware vROps and reporting for confirmation, troubleshooting, and capacity planning.
In addition, this role will be an advocate for network resiliency and security, function as technical escalation point of contact for customer issues and enable faster issue resolution via mentoring, training and documentation of common Network troubleshooting topics while investigating and analyzing the root cause of critical incidents and develop plans to mitigate or resolve permanently. The position will also develop clear documentation, optimize procedures, and foster strong relationships with partners, vendors and key peers across the business via healthy collaboration, knowledge sharing and mutual support.
Additional Responsibilities include:
What Other Skills Give Me an Advantage?
Advanced switching knowledge of:
What is the leadership like for this role? What is the structure and culture of the team like?
The hiring manager for this role is Kwesi Ames, Senior Vice President of Operations. Kwesi leads the Operations department with functional responsibility that includes technical operations, platform engineering and customer support. He brings 22 years of experience in information technology and operations. Ames previously served as vice president of site reliability engineering at Salesforce (~10 years).
We hire people from various backgrounds. It’s not the language but the tenacity that matters to us. We love to solve business problems.
Dizzion, Inc. is a leading provider of high-performance managed Desktop as a Service (DaaS) to the global remote workforce. Founded in 2011, Dizzion’s proven end-user cloud platform enables maximum work from home success while protecting business process outsourcers (BPO), enterprise contact centers, healthcare, financial services, and insurance companies with real HIPAA, PCI-DSS and SOC 2 Type II compliance. Customers further digital transformation with AnyCloud global delivery, seamless hybrid IT integration, zLink secure endpoints, and COSMOS orchestration and analytics. Visit dizzion.com for more information. Dizzion | Work from Home. Business as Usual.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, creed, color, national origin, age, religion, disability, sex, gender identity, sexual orientation, status as a veteran, and basis of disability or any other federal, state or local protected class. This position is full-time FLSA exempt.