- Managed DaaS
- Happy End Users
LOCATION | San Antonio, TX, Denver, CO or Remote
What is primary need, technical challenge, and/or problem you will be responsible for?
As a Sales Engineer, you will be partnering with the Dizzion direct and channel sales teams providing technical support and solution designs for direct and partner customer opportunities. You will be responsible for establishing relationships and will be a face and voice of Dizzion. In addition, you will be responsible for building strong relationships with operations and engineering team members and voicing product change and creation direction based on customer and prospect opportunities. Additionally, you will be a key contributor to product innovation, supporting product development, best practices and enablement/training.
Reporting to the Vice President of Product and Strategy, you will also: use superior product knowledge to design and differentiate solutions, effectively communicating complex capabilities to a diverse internal/external audience; provide solution design collaboration with operations and support teams assisting with the onboarding and integration of new customers; talk with customers and engineers to assess customer needs and to determine system requirements; gain customer acceptance by explaining or demonstrating cost reductions and operations improvements; determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services; assist with preparing pricing quotations, proposals and RFI/RFP responses; serve customers by identifying their needs and engineering adaptations of product offerings, equipment, and services on customer and prospect calls, meetings; maintain positive customer relations post installation in support of future account growth.
What Other Skills Give Me an Advantage?·
What is the leadership like for this role? What is the structure and culture of the team like?
The hiring manager for this role is Brady Ranum, Vice President of Product and Strategy. Brady leads the Sales Engineer team with functional responsibility that includes streamlining and standardizing product, delivery, customer success, and compliance. He brings over 20 years' experience in information technology, sales engineering, and operations. Ranum previously served as VP Product Strategy/Strategic Sales for ViaWest (~15 years). We hire people from various technology program management backgrounds. It’s not the language but the tenacity that matters to us. We love to solve business problems.
Dizzion, Inc. is a leading provider of high-performance managed Desktop as a Service (DaaS) to the global remote workforce. Founded in 2011, Dizzion’s proven end-user cloud platform enables maximum work from home success while protecting business process outsourcers (BPO), enterprise contact centers, healthcare, financial services, and insurance companies with real HIPAA, PCI-DSS and SOC 2 Type II compliance. Customers further digital transformation with AnyCloud global delivery, seamless hybrid IT integration, zLink secure endpoints, and COSMOS orchestration and analytics. Visit dizzion.com for more information. Dizzion | Work from Home. Business as Usual.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, creed, color, national origin, age, religion, disability, sex, gender identity, sexual orientation, status as a veteran, and basis of disability or any other federal, state or local protected class. This position is full-time FLSA exempt.