Business Process Outsourcing

Service more customers and expand business reach with virtual desktops for BPOs

Business Process Outsourcers (BPOs) can achieve faster time to market and scalable growth with Dizzion’s secure virtual desktops for Business Process Outsourcing. Virtual desktops for BPOs can be provisioned quickly regardless of location or device to accommodate customer growth, new agent training, compliance requirements and seasonal demand spikes.


Secure Desktops for Agents Anywhere

Dizzion’s cloud desktops can help drive agent productivity, lower capital expenditures and increase customer confidence in the security, compliance and availability of services. Scale new desktops in minutes or hours, not days, and rapidly turn over training centers to get new agents up to speed quickly without heavy reliance on IT support. This includes agents across geographies – regardless of whether they are working from a company office or remotely. Non-persistent desktop configurations combined with application streaming support customized user personas and legacy applications to ensure a pool of cloud desktops is readily available.

Dizzion also offers PCI and HIPAA compliant virtual desktops to help you meet client demand for top-notch compliance and security.

View Data Sheet

BPO Use Cases for Virtual Desktops

See the top use cases for desktop as a service (DaaS) in BPO settings and read case studies of real business process outsourcers using virtual desktops.

Benefits of Virtual Desktops for BPO

remote agent

Service More Customers

Extend your reach by meeting the security, compliance and performance requirements your customers are demanding.

BPO solutions

Improved Agent Productivity

Dizzion’s high performing cloud desktops provide a consistent, reliable user experience to boost agent productivity.

User Experience Personalization

User Experience Personalization

Customize application delivery, security and controls according to job role, group or campaign (i.e. shift supervisor, agent, etc.).

non-persistent desktop

Save Time with Centralized Management

Focus IT resources on business process and customer satisfaction instead of endpoint device management and desktop support.

secure virtual desktops

Secure Customer Data & Intellectual Property

Over 100 user controls to regulate users’ ability to transfer data (i.e. copy/paste functionality, USB drives, etc.).

virtualizing BPO

Save Money

Deploy work-at-home or a BYOD models to reduce the hardware, space and capital required to onboard a new agent.

Stateside BPO

“Dizzion gives our clients the peace of mind needed to engage with a virtual BPO. Many companies love all the flexibility and cost savings of a virtual solution, but have a tough time getting over the security concerns of a virtual environment. Dizzion helped bridge that gap.”

– Andy Schrider , CEO
Stateside BPO


Dizzion Services

cloud computing

Cloud Desktops

Let users access their desktops anytime, anywhere, from any device.

cloud delivered desktops

Secure Endpoints

Simple, affordable, compliant, secure endpoint options for any use case.


Compliant Desktops

Third party audited HIPAA and PCI compliant desktops for easier compliance.

Security & Controls

Security & Controls

100+ customizable security and control options based on use case.

virtual desktops

Application Streaming

Quickly deliver single apps to end users without an entire desktop.

Cloud Storage

Cloud Storage

High performance storage in the cloud near your virtual desktops.

Case Study

Dizzion Desktops Help Granada Redefine the BPO Industry

Granada relies on work-at-home agents to supply 24/7 coverage, but provisioning remote agents with the technology to keep them productive proved challenging.

Learn how Granada reduced agent set-up times from 6-7 hours down to just 15 minutes by switching to Dizzion virtual desktops.

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