Tyler is a Sales Engineer at Dizzion. A graduate of Colorado State University, Tyler proactively establishes, verifies and tests industry trends.
Support is one of the key reasons a DaaS model can be attractive. If you don’t have the right expertise or resources in-house to deploy VDI yourself, a DaaS approach can be a better fit. That includes (or should include) support before, during and after the sale. Believe it not, however, there are providers out there that do not include any level of support in their offering unless you are willing to pay a substantial fee (upwards of $15,000 per month).
The level of support you will receive from your DaaS provider signals the partnership you truly have with your provider. Let’s step through three main areas where support is important to make sure your organization is set up to be successful before and after deployment:
Dizzion’s commitment to the customer experience is robust pre-, during and post-sale and it comes standard in every client engagement no matter how large or small. Cloud delivered desktops are our core focus so it doesn’t need to be yours and that includes the support required to deliver and fully support a customized solution for your business – 24x7x365.
Looking forward, we’ll wrap up our four-part series on “Considerations for Selecting a DaaS Provider” by highlighting the flexibility and customization capabilities you should look out for.
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