- Managed DaaS
- Happy End Users
When VDI and virtual desktops were first introduced in the early 2000s the technology was largely considered disappointing and not good enough to be viable. But a lot has changed in the intervening decade or so. Today’s technology has advanced significantly, making the old issues and complaints obsolete and virtual desktops a real (and viable) game changer.
It’s Time to Revisit VDI reviews how VDI has changed over the years and why it’s worth revisiting. Here’s an excerpt:
Poor performance was the resounding complaint regarding early iterations of VDI technology, negating the promise of improved productivity and leading many end users (and subsequently IT teams and companies) to reject the technology. Just as technology has advanced over the years, so too have our expectations for functionality and support. Virtual desktop technology needed to not only catch up to the original expectations, but keep up with advancements to achieve and maintain the status of a viable solution. And it has succeeded.
What was once unfathomable over VDI is now a reality, including softphones, video streaming and web conferencing delivered consistently and at scale. Features like these allow for video training of remote agents, communicating with customers and hosting webinars, all from a virtual desktop.
Nov 08, 2018
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