In early 2014, the founders and staff of Dizzion sat down with a whiteboard and spent an afternoon debating how to best describe our culture from where we started to where we had arrived. We discussed who we are, who we aspire to be and, most importantly, whether or not our customers and partners would agree with our conclusions.
It’s not as easy as it sounds. While we had our Mission set (“Redefining the Way the World WORKS”), it was a bigger challenge to whittle down the long list of company character traits that we believed we held. Eventually, we narrowed it down to these:
- Learn, Grow, Innovate
- Committed to Customers
- Together, We Succeed
- Can-do Attitude
- Do What’s Right
- Be a Great Place to Work
If you’re looking to learn who we are as a vendor and partner, these values come as close to the core of what matters to us as anything will. Let’s discuss the first three now, with the next three coming in a second post.
Learn, Grow, Innovate
Everyone wants to be known as an innovator, but you can’t get there unless you focus first on becoming a thought leader in what you do. You need to invest in listening to the market and your customers and growing your experience. Only then can you innovate – make something new and entirely unexpected that is embraced by the customer. It’s a path of hard work and focus, with the hope of success at the end.
Committed to Customers
This was an easy value for everyone to agree on. From Day 1, we worked to support our customers as best we could. We may not always agree with them, and they may not always agree with us, but we always strive to deliver our best effort. This commitment is reflected in our low annual customer attrition rates and in the growing number of customers we have the privilege of providing service to each day.
Together, We Succeed
This value applies in two ways: our staffing and team efforts, and our relationships with our customers and partners. The process of building, marketing, selling, deploying and supporting large numbers of virtual desktops is challenging on a good day, and if we’re not working together at Dizzion, we can’t make it happen to the high-level of quality we expect to provide.
Likewise for our customers and partners. We can’t successfully bring Cloud Delivered Desktops to them unless they’re ready to roll up their sleeves and work closely with our engineers.
For the next three values, continue on to my second post.