Dizzion Desktops Help Granada Redefine the BPO Industry
Granada, a business process outsourcer (BPO) that provides English and multi-language customer care support for the world’s leading brands, is a 100% cloud based business that employees work-at-home agents. To maintain the high level of data security and compliance its customers demand, Granada carefully chooses its cloud-vendors to ensure access to top experts and the best solutions.
Granada chose Dizzion for its virtual desktop solution because of Dizzion’s custom built infrastructure designed specifically to support secure, high-performance cloud desktops.
“We wanted a virtual desktop solution from a company who’s core business is virtual desktop infrastructure enablement, not from a provider who among other things also provides VDI.” – Felix Serrano, Granada CEO
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