Implementing a remote workforce or a Bring Your Own Device (BYOD) model is a great solution for any industry faced with seasonal spikes. Cross-industry experts from A Tactical Guide to Seasonality & Scaling discuss BYOD, cloud solutions and the associated security challenges they face with seasonally deployed remote agents.
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Jun 14, 2023
Connexion Point, a leading BPO in the contact center services for insurance carriers, has undergone a significant transformation. READ MORE
Nov 07, 2018
One HR expert from Dizzion’s webinar: A Tactical Guide to Seasonality & Scaling discusses best practices for hiring and increasing employee retention. READ MORE