Case Study
Dizzion Enables Outsourced Customer Care for Vivint Smart Home
Vivint Smart Home wanted to engage an outsourced contact center but was concerned about data security. Dizzion eased those concerns.
“Dizzion made it easy to stand up our BPO — we provisioned our virtual desktops and golden images relatively easily. Not having to worry about the technology allows me to focus on our customers.” – Norm Nelson, Senior Director of Customer Experience, Vivint Smart Home